Frequently Asked Questions

When will my order ship?

Once you place an order, it will be confirmed within one business day via email. Our typical shipping time is within 2 business days on in-stock merchandise. Lanét's Luxury Candle Co. only ships items on Mondays, Tuesdays and Wednesdays. This ensures there will be no weekend interferences.

What type of ingredients are found in Lanét’s candles?

Lanét's Luxury Candle Co. produces candle products using coconut wax, relaxing crackling wooden wicks and a mixture of fragrance oils.

Can your jars (vessels) be recycled?

Yes! The jars are able to be recycled however the customer chooses.

Can I make changes to my order?

Orders are processed when received. To make a change, please email, alexis@lanetscompany.com, as soon as possible. Every effort will be made to accommodate your request.

*If you have any other questions, please feel free to email them to alexis@lanetscompany.com.